Terms of service

Last Updated: [June 30, 2026]

Welcome to Grounded Labs. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

2. Products & Pricing

We make every effort to display our products, descriptions, and pricing accurately. However, we reserve the right to correct any errors, update product information, or change prices at any time without prior notice.

3. Orders

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, product availability, or payment issues.

4. Payment

Payment must be completed before your order is processed. We accept the payment methods displayed at checkout. By placing an order, you represent that you are authorized to use the selected payment method.

5. Shipping

We currently ship within the United States only.

Standard Shipping: $5.89 for orders under $45.00
Free Standard Shipping: Orders of $45.00 or more
Express Shipping: $15.00

Delivery times are estimates only and are not guaranteed. We are not responsible for shipping delays caused by carriers, weather, or other circumstances beyond our control.

6. Returns & Refunds

Returns are accepted within 15 days of delivery for unopened and unused items in their original condition. Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

Once the returned item has been received and inspected, eligible refunds will be issued to the original payment method.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and designs, is the property of Grounded Labs and may not be copied, reproduced, or distributed without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Grounded Labs shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

9. Disclaimer

Our products are provided "as is" without warranties of any kind, except where required by applicable law. Individual results may vary depending on product use and other factors.

10. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you agree to the collection and use of your information as described in that policy.