Working Together
What is Grounded Labs?
Grounded Labs is a clean wellness brand that combines ancestral practices with modern science to create products that support performance, recovery, and everyday health.
Do you offer free shipping?
Yes, we offer free shipping on all orders over $45.
How long does delivery take?
We provide insured and tracked shipping on every order. Estimated delivery times after shipment are: USA: 3–7 business days; UK, Australia, Canada, and Europe: 7–18 business days; Rest of the world: 14–20 business days.
Will I get a tracking number?
Yes, every order comes with tracked and insured shipping.
Do you ship internationally?
Yes, we ship worldwide.
What payment methods do you accept?
We accept all major credit and debit cards plus digital wallets at checkout.
Can I cancel or change my order?
Contact us as soon as possible after placing your order and we'll do our best to help before it ships.
What is your return policy?
Yes, unopened and unused items can be returned within 15 days of receiving your order. Returns are accepted free of charge, but the buyer is responsible for return shipping costs.
Are returns free?
Yes, unopened and unused items can be returned within 15 days. The return is accepted free of charge, but the buyer is responsible for return shipping costs.
What if my order arrives damaged?
Contact us with a photo of the issue and we'll send a replacement or issue a full refund right away.
Do I need an account to order?
No, you can check out as a guest.
How do I contact you?
You can reach us through our Contact page and we'll get back to you as soon as possible.